Location

The Hague (Den Haag)




Contact

Lange Voorhout 72
2514 EH Den Haag, Nederland

Phone: 024 7503 507
Fax: 024 890 1447
E-mail: [email protected]


Opening hours

Monday
9:00 – 17:00 hrs
Tuesday
9:00 – 17:00 hrs
Wednesday
9:00 – 17:00 hrs
Thursday
9:00 – 17:00 hrs
Friday
9:00 – 17:00 hrs


The Hague

Our team



Clinical Psychologist BIG & Director

Drs. Rosalinde van Ruth



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Psychiatrist

Dr. Willem Guijt



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Clinical Neuropsychologist BIG

Dr. Iris van Oostrom



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GZ-(Neuro)Psychologist BIG in training to become a Clinical Neuropsychologist (GIOS)

Drs. Renée Rouwhorst



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Global Trainer, Psychologist

Drs. Marleen Stam



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Psychologist, in training to become a GZ-Psychologist

Drs. Marloes Netten



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Psychologist

Drs. Noortje Buermans



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Psychologist

Drs. Gilius Schoonenberg



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Cognitief Gedragstherapeutisch Werker

Angelique Boek



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Practice Assistant

Monique Verhallen



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Practice Assistant

Esther Kloet



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Would you like to know if our treatments might be suitable for you?

Please get in contact.





General information

  • Registration
Registration

You can register with neuroCare Nederland by means of a referral from the general practitioner, company doctor, psychiatrist, psychotherapist, clinical (neuro)psychologist, medical specialist or geriatric specialist. You can also make an appointment on your own initiative. A referral is compulsory if you wish to claim reimbursement from your health insurer.

To make an appointment for an intake interview, please contact the secretariat of the branch where you want to be treated.

Registration is possible by contacting us by telephone or by sending us an e-mail.

If you choose to register by e-mail, we will contact you as soon as possible after receiving your message.

During the first contact with the practice you will be informed about the working method, treatment options, rates/fees and the waiting times. At the same time, this contact will be used to gain insight into the problem or complaints for which you are seeking help.

  • Waiting times
Waiting times
The Hague
(Den Haag)
Basic GGZ Specialist GGZ
Intake wait time 2 weeks 2 weeks
Treatment wait time 3 weeks 3 weeks

Waiting times are updated monthly (status 06/10/2020).

We will do everything we can to help you as soon as possible. The registration waiting time is the waiting time between the moment you contact us for an intake and the day that the intake actually takes place. The treatment waiting time is the waiting time between the intake and the start of the treatment. The waiting time does not depend on the diagnosis and does not differ per health insurance company.

  • Our approach
Our approach

We use personalized diagnostics to ensure the most effective treatment possible. You can learn more about our assessment and treatment approach here.

Your practitioner is obliged to keep a file about the examination and the course of the therapy. Good reporting is part of a professional approach. You are allowed to consult your file at any time. You may also add your own statement to your file. Finally, you have the right to have your file or parts of it destroyed. The practitioner is obliged to keep your file carefully for fifteen years after the treatment has been completed.

  • Treatment areas
Treatment areas

At our The Hague clinic we treat:

  • Children
  • Adolescents
  • Adults
  • Elderly

with the following indications:

  • Depression
  • OCD (Obsessive Compulsive Disorder)
  • ADHD – ADD
  • Sleep problems
  • Concentration problems
  • Learning difficulties
  • Anxiety
  • Trauma


Fees and charges

  • Fees and charges 2020
Fees and charges 2020

Please contact the neuroCare clinic of your choice to get more information about our current fees and charges.

  • Underage clients
Underage clients

When a child or adolescent goes into therapy, this is usually done in consultation with the parents or caregivers. If a child is less than 12 years old, the parents are closely involved in the treatment. The parents then have the authority to make decisions regarding the treatment. If the age of the child is between 12 and 16 years, the legal representative (parent/guardian) gives permission for the treatment. From the age of 16, a client makes his or her own decisions. The parents will only be involved in the treatment if the young person agrees. When a young person has a mild mental disability and is not capable of will, then his parents are forced to be able to act as a legal representative and to give permission.


Exchange of information

  • Exchange of information
Exchange of information

In principle, your referrer will be informed briefly after the intake and after your treatment. You have the right to inspect the correspondence of the practice with your referrer. However, you can also indicate that you have objections to correspondence between the institution and your referrer. Under no circumstances will information about your treatment be provided to third parties without your written permission.

  • Privacy statement
Privacy statement

Everything you tell your practitioner is confidential. He/she is not allowed to make any announcements about this to others without your written permission. Your practitioner does not need to ask you if he/she can exchange views about you with colleagues (other psychologists, psychotherapists, doctors). These care providers are also bound by a duty of confidentiality. If you do not want your practitioner to discuss something with colleagues, you can indicate this.

As of 25 May 2018, a new law is applicable: the AVG Act (General Data Protection Ordinance). As of that date, this law applies to the entire European Union. This new law contains stricter rules with regard to the processing of personal data. These can be read in the privacy statement of the neuroCare Group Netherlands.

You can find our extensive privacy statement here.

  • Quality control
Quality control

The neuroCare Group stores all client data anonymously in order to conduct research into the effectiveness of the treatments. During the treatment, we monitor whether the complaints identified at the start of the treatment diminish in the course of the treatment.

neuroCare The Hague has an approved quality status. The statute is available for inspection at the branch and can be requested from the secretariat if necessary.

  • Complaints procedure
Complaints procedure

Where people work together, misunderstandings may arise. If you are not satisfied with the care you are offered, with the way in which you are treated by the employees or with the financial settlement of your treatment, you should first discuss this with your practitioner or another representative (regiebehandelaar) of the institution. If you cannot reach an agreement with them, you can talk to the quality coordinator (director) of our institution. If you really cannot find a solution together, you can submit a complaint to the independent complaints officer / complaints committee.

neuroCare Nederland meets the requirements of the WKKGZ (Wet Kwaliteit, Klachten en Geschillen Zorg). The aim of this act is good care and openness about and learning from any errors and other incidents in healthcare and careful handling of complaints about the provision of care.

If you have any questions or complaints, please let us know.
We can work on a solution together.

More information:
Download the complaints procedure here.
Download the infographic complaints handling here.
Download the client care dispute infographic here.

  • Reporting code
Reporting code

Professionals in the mental health care sector (GGZ) are required to have a reporting code. The obligation to establish a reporting code is included in the Care Institutions Quality Act. A reporting code states how to act in case of suspicion of child abuse and domestic violence.


Other information

  • Partnerships
Partnerships

neuroCare Nederland strives for optimal cooperation between the practice and its referrers. These referrers are usually general practitioners, their POH-GGZ-er (practice support), (independent) psychiatrists, psychologists, general hospitals and other mental health care institutions.

  • Affiliations
Affiliations

neuroCare Nederland is affiliated with:

  • Nederlands Instituut van Psychologen (NIP)
  • Nederlandse Vereniging van Pedagogen en onderwijskundigen (NVO)
  • Nederlandse Vereniging voor Neuropsychologie (NvN)
  • Nederlandse Vereniging voor groepsdynamica en groepspsychotherapie (NVGP)
  • Nederlandse Vereniging voor de Gezondheidszorgpsychologie en haar specialismen (NVGzP)
  • Vereniging voor Gedragstherapie en Cognitieve Therapie (VGCt)
  • Landelijke Vereniging voor Vrijgevestigde Psychologen en Psychotherapeuten (LVVP)
  • Netwerk Toegepaste Neurowetenschappen
  • Dutch Pain Society
  • Biofeedback Certification International Alliance (BCIA)
  • International Society for Neurofeedback and Research (ISNR)
  • Society of Applied Neuroscience (SAN)
  • International Pharmaco EEG society (IPEG).

In addition, neuroCare Nederland is a recognised practical training institution for the Healthcare Psychology course (GZ) and for the Psychotherapist course.

  • Consumer council
Consumer council

As a client of neuroCare Nederland, you can influence the policy of the organisation and the quality of the care that clients receive. This influence is regulated in the Employee Participation of Clients in Care Institutions Act and is exercised by a client council. The client council consists of (former) clients of neuroCare Nederland. Family members can also be members of the council. Members of the board can discuss matters that are important to clients.

WMCZ

The Employee Participation of Clients in Care Institutions Act (WMCZ) was adopted in 1996. This Act stipulates that each healthcare institution must have its own client council and that this council has a right to give advice on certain policy matters.

What does a client council do?

A client council in a healthcare institution stands up for the interests of clients.

The client council is a serious interlocutor of the administrators and/or management and represents the interests of all patients by exerting influence and carrying out control on the policy of the healthcare institution.

  • History
History

Since 2001 neuroCare Nijmegen (formerly Brainclinics Treatment) has focused on research and treatment of depression, coercion, concentration problems and sleeping problems. The big difference with other care providers in this area is that we have integrated neuromodulation techniques (such as rTMS and neurofeedback) in our regular treatments. Through years of treatment and research experience in this field, we are seen nationally and internationally as a specialized treatment center. Clients from home and abroad know where to find us for these reasons.

We only offer treatment methods for which thorough scientific research is available and we also do a lot of research ourselves. We conduct this research in collaboration with Research Institute Brainclinics and (inter)national scientists associated with various (inter)national universities. So we know better than anyone about the state of the art behind our treatment methods. We also regularly carry out pilot projects ourselves, in which we deploy and evaluate new treatment methods or new applications of existing methods in a small setting. This is the only way to advance science and its applicability in healthcare. For example, neuroCare Nederland was the first clinical practice in Europe to apply rTMS to depression and coercion. In the meantime, we have successfully treated hundreds of people.


Location

neuroCare’s office in The Hague is located in the city centre, right next to the Escher museum. Easily accessible by car and public transport.

Public transport

Lange Voorhout 72 is a 15-minute walk from The Hague Central Station. Trams run from the station. For up-to-date information, please visit the carrier’s website.

Parking

Nearby parking is possible in the Museumkwartier car park (paid parking at hourly or daily rate).


neuroCare staat voor gepersonaliseerde behandeling in de GGZ sinds 2001. Met onze innovatieve visie op diagnostiek en behandeling bieden we effectieve geestelijke gezondheidszorg op maat.

www.neurocaregroup.nl

Copyright neuroCare Group Nederland 2019. Alle rechten voorbehouden