Location

Nijmegen




Contact

Bijleveldsingel 34
6524 AD Nijmegen, Nederland

Tel: 024 7503 507
Fax: 024 890 1447
E-mail: nijmegen@neurocaregroup.com


Opening Hours

Maandag
9:00u – 17:00u
Dinsdag
9:00u – 17:00u
Woensdag
9:00u – 17:00u
Donderdag
9:00u – 17:00u
Vrijdag
9:00u – 17:00u


Nijmegen

Our Team



Clinical Psychologist BIG & Director

Drs. Rosalinde van Ruth



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Clinical Neuropsychologist BIG

Dr. Iris van Oostrom



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GZ-(neuro)psychologist BIG

Drs. Joris van Neijenhof



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Education generalist in training to become a GZ-psychologist

Drs. Vera Kruiver



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Psychologist, in training to become a GZ-Psychologist

Drs. Myrthe van Eerdt



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Psychologist

Drs. Tommy Egtberts



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Practice Administration

Monique Verhallen



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Consultant

Dr. Bart Groeneweg



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Consultant Psychiatrist

Dr. Willem Guijt



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Would you like to know if one of our programs would be suited to you?

Please get in contact with us.





General Information

  • Registration process
Registration process

You can become a client of the neuroCare Centre in Nijmegen by means of a referral from the general practitioner, company doctor, psychiatrist, psychotherapist, clinical (neuro)psychologist, medical specialist or geriatric specialist. You can also make an appointment on your own initiative. A referral is needed if you wish to claim reimbursement from your health insurer.

To make an appointment for an intake interview, please contact the secretariat of the branch where you want to be treated.

Registration is possible by contacting us by telephone or by sending us an e-mail.

If you choose to register by e-mail, we will contact you as soon as possible after receiving your message.

During the first contact with the practice you will be informed about the working method, treatment options, rates/fees and the waiting times. At the same time, this contact will be used to gain insight into the problem or complaints for which you are seeking help.

  • Waiting Times
Waiting Times
Nijmegen
Basic GGZ Specialist  GGZ
Intake wait time 2 weeks 2 weeks
Treatment wait time 5 weeks 5 weeks

Waiting times are updated monthly (status 2/8/2019).

We will do everything we can to help you as soon as possible. The registration waiting time is the waiting time between the moment you contact us for an intake and the day that the intake actually takes place. The treatment waiting time is the waiting time between the intake and the start of the treatment. The waiting time does not depend on the diagnosis and does not differ per health insurance company.

  • Our approach
Our approach

We use personalized diagnostics to ensure the most effective treatment possible. You can learn mroe about our assessmetn and treatmetn approach here.

Your practitioner is obliged to keep a file about the examination and the course of the therapy. Good reporting is part of a professional approach. You are allowed to consult your file at any time. You may also add your own statement to your file. Finally, you have the right to have your file or parts of it destroyed. The practitioner is obliged to keep your file carefully for fifteen years after the treatment has been completed.

  • Treatment Areas
Treatment Areas

At our Nijmegen clinic we treat the following:

  • Children
  • Adolescents
  • Adults
  • Elderly

with the following indications:

  • Depression
  • OCD (Obsessive Compulsive Disorder)
  • ADHD / ADD
  • Sleep Problems
  • Concentration Problems
  • Learning Difficulties
  • Anxiety
  • Trauma


Fees and Charges

  • Vergoeding volwassenen
Vergoeding volwassenen

Below you will find our rates and reimbursements for Basic and Specialist GGZ (BGGZ and SGGZ) that apply from 1 January 2019 up to and including 31 December 2019.

The rates and fees are subject to constant change, so we are entitled to make an annual or interim correction.

Fees and Charges for adult clients

neuroCare Nederland carries out treatments in the Basic GGZ (BGGZ) and Specialist GGZ (SGGZ). BGGZ is intended for short-term and less complex problems, SGGZ for more complex problems where longer-term and more specialised care is required.

With a referral

If you want to be treated by us and you want to be eligible for reimbursements from your health insurer, you will first need a referral. The professionals who may refer to the GGZ are: general practitioner, company doctor, medical specialist, emergency doctor, geriatric specialist and the doctor for the mentally handicapped. A psychiatrist, psychotherapist, clinical psychologist and clinical neuropsychologist may also refer to the GGZ. Your referrer estimates whether this should be a referral for Basis GGZ (BGGZ) or Specialistische GGZ (SGGZ); this must also be stated on the referral. Of course we can give you more information about this by telephone and your referrer can always consult us about this. The referral letter must be in our possession

Without a referral

If you do not have a referral, you may be eligible for treatment, but the treatment will not be eligible for reimbursement from your health insurer. Treatment is then at your own expense. If you do not have a referral, you can request a quote from us for an indication of the treatment costs.

Multiple programs for the same diagnosis

It is important for you to know that your health insurer does not automatically allow you to be treated in two or more places at the same time for the same diagnosis. For example, if you follow a psychotherapeutic course at another practice/institution at the same time. If this is a problem for you, it is wise to contact your health insurer first. An exception to this may be if you are being treated by a psychiatrist who will prescribe medication for you. In this case, the health insurer does allow you to be treated for the same diagnosis by both the psychiatrist and the neuroCare Group. In case of doubt, we always advise you to consult your health insurance company first.

BGGZ programs

At neuroCare, protocol treatments which require cognitive behavioural therapy, other short-term psychological assistance, EMDR (if short-term) and sleep advisory programmes generally fall under BGGZ. If you have a referral for BGGZ, this means that a maximum number of minutes to be spent has been set, which qualifies for reimbursement from the health insurer. Ask your health care insurer about this.

There are two possibilities:
If you have taken out a pure reimbursement policy (100% free choice of care), the treatment will be 100% reimbursed. Your health care insurer can indicate whether this is the case (we advise you to contact your health care insurer in advance and ask whether this is indeed the case on the basis of your policy). It is important to inform your health insurer that neuroCare Nijmegen, Eindhoven and The Hague does not have any contracts with health insurers. Any remaining annual excess will be settled with you at the end of the process.

If there is a different type of policy, you must factor in that you may also have to pay a personal contribution for the part of the treatment that your health insurer does not pay out. You will receive an invoice from us at the end of the treatment process for this remaining personal contribution. Our advice is to ask your health insurer what percentage they will reimburse. Depending on your policy, this will be between 60% and 100%. You are ultimately responsible for the payment of the treatment at all times. However, it is possible to pay a monthly advance on this personal contribution so that you will not receive a large final invoice at the end of the process. If you need it, please report it to the secretariat.

SGGZ programs

Longer-term treatment of (multi)complex problems falls under SGGZ care. rTMS and neurofeedback treatments also fall under this category.

To make it possible for the neuroCare centre to be able to claim invoices directly from the health insurer, in some cases (depending on your health insurer) you may have to fill in and sign a ‘deed of assignment’.

We are registered with the BIG , should your insurer request it. We have no contracts with health insurance companies.

Reimbursements for treatment-resistant depression

  • Refund Policy– If you wish to come to us for treatment for therapy-resistant depression and you have a SGGZ referral from your general practitioner, then the treatment is fully eligible for reimbursement by your health insurance if you have taken out a pure reimbursement policy (100% free choice of care). Your health insurer can indicate whether this is the case. We do not have any contracts with insurers. Any remaining annual excess will be settled with you.
  • Other policies– If there is a different type of policy, you will need to factor in that you will also have to pay a personal contribution for the part of the treatment that your health insurer does not pay out. You will receive an invoice from us at the end of the treatment process for this remaining personal contribution. Our advice is to ask your health insurer what percentage they will reimburse. Depending on your policy, this will be between 60% and 100%. You are ultimately responsible for the payment of the treatment at all times. However, it is possible to pay a monthly advance on this personal contribution so that you will not receive a large final invoice at the end of the process. In such cases, we advise to get in contact with our adminisration team to organise this.

Other treatment indications

For all other indications, such as rTMS for the treatmetn of OCD (obsessive compulsive problems), the following provisions apply:

An rTMS or neurofeedback consultation is divided into a psychotherapy component and a neurofeedback or rTMS component.

  • Het The psychotherapy component falls under ‘reimbursable care’ and is submitted to your health insurer (provided there is a referral for SGGZ) at the end of the treatment process or after 365 days (if your care process lasts longer than one year). (If your health insurer settles your excess with us, you will receive a bill from us at the end of the pathway/year). The neuroCare Group does not have any contracts with health insurers.
  • The neurofeedback or rTMS component is deemed ‘non-reimbursable care’ and is at your own expense (see rates). Under rates you can read what the most current rates are.
  • Fees for Adult Clients
Fees for Adult Clients

BGGZ programs

If you have taken out a full reimbursement policy (100% free choice of care), the treatment will be 100% reimbursed. Your health care insurer can indicate whether this is the case (we advise you to contact your health care insurer in advance and ask whether this is indeed the case on the basis of your policy). It is important to inform your health insurer that neuroCare Nijmegen, Eindhoven and The Hague does not have any contracts with health insurers. Any remaining annual excess will be settled with you at the end of the process.

If there is a different type of policy, you must take into account that, in addition to the deductible, you will also have to pay a personal contribution for the part of the treatment that your health insurer does not pay out. You will receive an invoice from us at the end of the treatment process for this remaining personal contribution. Our advice is to ask your health insurer what percentage they will reimburse. Depending on your policy, this will be between 60% and 100%. You are ultimately responsible for the payment of the treatment at all times. However, it is possible to pay a monthly advance on this personal contribution so that you will not receive a large final invoice at the end of the process. If you need it, please report it to the secretariat.

SGGZ programs for treatment-resistant depression

If you wish to come to us for treatment for therapy-resistant depression and you have a SGGZ referral from your general practitioner, then the treatment is fully eligible for reimbursement by your health insurance if you have taken out a pure reimbursement policy (100% free choice of care). Your health insurer can indicate whether this is the case. We do not have any contracts with insurers. Any remaining annual excess will be settled with you.

SGGZ programs for other indications

An rTMS or neurofeedback consultation can be divided into a psychotherapy part and a neurofeedback or rTMS part.

  • The psychotherapy part falls under ‘reimbursable care’ and is submitted to your health insurer (provided that there is a referral for SGGZ). If at the end of the treatment process your insurer deducts an excess from the amount to be reimbursed to the neuroCare Group, we will charge this amount to you.
  • The neurofeedback or rTMS part concerns ‘non-reimbursable care’ and is at your own expense. We will send you a separate monthly invoice for this, which you must pay within 14 days. The rate for this neurofeedback or rTMS part, as part of the combined treatment, is €100,- per session (as per 1/8/2019).
  • The default duration of a combined session is 45 minutes.
  • In the first phase of your treatment, an appointment will also be planned with the director/clinical (neuro)psychologist so that they can monitor the treatment process.

You are ultimately responsible for the payment of the treatment at all times. Care that is not reimbursed by the health insurer may be eligible for inclusion as ‘healthcare costs’ in your income tax, but it is possible to pay a monthly advance on this personal contribution so that you will not receive a large final invoice at the end of the process. If you need it, please report it to the secretariat.

  • Reimbursements and costs for underage clients
Reimbursements and costs for underage clients

Referral and decision

The reimbursement of psychological care for your child (up to the age of 18) is the responsibility of the municipality instead of the health insurance.
If you have a direct referral from your general practitioner to the neuroCare Group, care, including neurofeedback for children, can be reimbursed by your municipality.

Gelderland Municipality

Within the framework of Youth Care, neuroCare Nederland has a contract with the region of Central Gelderland. The Central Gelderland region includes the municipalities: Arnhem, Doesburg, Duiven, Lingewaard, Overbetuwe, Renkum, Rheden, Rijnwaarden, Rozendaal, Wageningen, Westervoort and Zevenaar. The contract referred to above means that the treatment processes for clients under the age of 18 will be reimbursed by the municipalities concerned.

In practical terms, this works as follows.

With the referral letter BGGZ or SGGZ (applicable to all neurofeedback processes) that you have received from your general practitioner for your son or daughter, you can submit this to the neuroCare centre. We will then submit a request to the relevant municipality for approval of the treatment process. The municipality will process the request and will, among other things, carry out a residence check. In general, the allocation will be clear within a few weeks.

Other municipalities

If you do not live in the Central Gelderland region, you will need to have a decision (approval) from your municipality in addition to the referral. If desired, we can draw up a treatment offer that you can submit to your municipality for the purpose of granting this decision. If you have a decision from the municipality, this will state the amount of care that your municipality will pay for your child and any other conditions/points for attention. These may vary from one municipality to another. It is therefore important to discuss the decision with us prior to the treatment process.

Some insurers, including VGZ, OVGZ and VVAA, still have a reimbursement for neurofeedback for children up to the age of 18 in their supplementary (family) policy. Ask your insurance company if this also applies to you. This reimbursement is in addition to any reimbursement from the municipality and can only be submitted at the end of the treatment process. If you wish, you will receive a ‘summary note’ from us at the end of the treatment process, which you can submit yourself.

No referral from the general practitioner or decision from the municipality?

If you do not have a referral or disposal, your child can come to treatment, but the treatment (diagnostics, psychotherapy and possibly neurofeedback) will be at your own expense. Costs that are not reimbursed by the health care insurer may be deducted from your tax return (health care costs are deducted).

If you do not have a referral or disposal, you can request a quote from us for the treatment costs.

  • Clients under 12 years
Clients under 12 years

When a child or adolescent goes into therapy, this is usually done in consultation with the parents or caregivers. If a child is less than 12 years old, the parents are closely involved in the treatment. The parents then have the authority to make decisions regarding the treatment. If the age of the child is between 12 and 16 years, the legal representative (parent/guardian) gives permission for the treatment. From the age of 16, a client makes his or her own decisions. The parents will only be involved in the treatment if the young person agrees. When a young person has a mild mental disability and is not capable of will, then his parents are forced to be able to act as a legal representative and to give permission.


Exchange of Information

  • Exchange of Information
Exchange of Information

In principle, your referrer will be briefly informed after the intake and after your treatment. You have the right to inspect the correspondence of the practice with your referrer. However, you can also indicate that you have objections to correspondence between the institution and your referrer. Under no circumstances will information about your treatment be provided to third parties without your written permission.

  • Privacy Statement
Privacy Statement

Everything you tell your practitioner is confidential. He/she is not allowed to make any announcements about this to others without your written permission. Your practitioner does not need to ask you if he/she can exchange views about you with colleagues (other psychologists, psychotherapists, doctors). These care providers are also bound by a duty of confidentiality. If you do not want your practitioner to discuss something with colleagues, you can indicate this.

As of 25 May 2018, a new law is applicable: the AVG Act (General Data Protection Ordinance). As of that date, this law applies to the entire European Union. This new law contains stricter rules with regard to the processing of personal data. These can be read in the privacy statement of the neuroCare Group Netherlands.

You can read our detailed Privacy Statement here.

  • Quality Control
Quality Control

The neuroCare Group stores all client data anonymously in order to conduct research into the effectiveness of the treatments. During the treatment, we monitor whether the complaints identified at the start of the treatment diminish in the course of the treatment.

neuroCare Nijmegen has an approved quality status. The statute is available for inspection at the branch and can be requested from the secretariat if necessary.

  • Complaints procedure
Complaints procedure

Where people work together it is possible that misunderstandings arise. Maybe you disagree with certain things or are dissatisfied. For example, about the treatment you receive, the treatment by one of the employees or about the invoice you have received. If you cannot find a solution with the employee in question, you can always contact the director first. If this does not solve the situation for you, you can contact the NIP (Netherlands Institute of Psychologists).

If you have any questions or complaints, please let us know!

This creates the chance to find a solution together.

Moreover, as a client you have the right to file a complaint.

neuroCare Nederland meets the requirements of the WKKGZ Act (Wet Kwaliteit, Klachten en Geschillen Zorg). The purpose of this law is good care and openness about and learning from possible errors and other incidents in healthcare. And a careful handling of complaints about the provision of care.

  • Reporting code
Reporting code

Professionals in the mental health care sector (GGZ) are required to have a reporting code. The obligation to establish a reporting code is included in the Care Institutions Quality Act. A reporting code states how to act in case of suspicion of child abuse and domestic violence.


Other Information

  • Partnerships
Partnerships

neuroCare Nederland strives for optimal cooperation between the practice and its referrers. These referrers are usually general practitioners, their POH-GGZ-er (practice support), (independent) psychiatrists, psychologists, general hospitals and other mental health care institutions.

  • Affiliations
Affiliations

neuroCare in The Netherlands is affiliated with the following groups:

  • Nederlands Instituut van Psychologen (NIP)
  • Nederlandse Vereniging van Pedagogen en onderwijskundigen (NVO)
  • Nederlandse Vereniging voor Neuropsychologie (NvN)
  • Nederlandse Vereniging voor groepsdynamica en groepspsychotherapie (NVGP)
  • Nederlandse Vereniging voor de Gezondheidszorgpsychologie en haar specialismen (NVGzP)
  • Vereniging voor Gedragstherapie en Cognitieve Therapie (VGCt)
  • Landelijke Vereniging voor Vrijgevestigde Psychologen en Psychotherapeuten (LVVP)
  • Netwerk Toegepaste Neurowetenschappen
  • Dutch Pain Society
  • Biofeedback Certification International Alliance (BCIA)
  • International Society for Neurofeedback and Research (ISNR)
  • Society of Applied Neuroscience (SAN)
  • International Pharmaco EEG society (IPEG).

In addition, neuroCare Nederland is a recognised practical training institution for the Healthcare Psychology course (GZ) and for the Psychotherapist course.

  • Consumer Council
Consumer Council

As a client of neuroCare Nederland, you can influence the policy of the organisation and the quality of the care that clients receive. This influence is regulated in the Employee Participation of Clients in Care Institutions Act and is exercised by a client council. The client council consists of (former) clients of neuroCare Nederland. Family members can also be members of the council. Members of the board can discuss matters that are important to clients.

WMCZ

The Employee Participation of Clients in Care Institutions Act (WMCZ) was adopted in 1996. This Act stipulates that each healthcare institution must have its own client council and that this council has a right to give advice on certain policy matters.

What does the conusmer council do?

A consumer council in a healthcare institution stands up for the interests of clients.

The consumer council is a serious interlocutor of the administrators and/or management and represents the interests of all patients by exerting influence and carrying out control on the policy of the healthcare institution.

  • History
History

Since 2001 neuroCare Nijmegen (formerly Brainclinics Treatment) has focused on research and treatment of depression, coercion, concentration problems and sleeping problems. The big difference with other care providers in this area is that we have integrated neuromodulation techniques (such as rTMS and neurofeedback) in our regular treatments. Through years of treatment and research experience in this field, we are seen nationally and internationally as a specialized treatment center. Clients from home and abroad know where to find us for these reasons.

We only offer treatment methods for which thorough scientific research is available and we also do a lot of research ourselves. We conduct this research in collaboration with Research Institute Brainclinics and (inter)national scientists associated with various (inter)national universities. So we know better than anyone about the state of the art behind our treatment methods. We also regularly carry out pilot projects ourselves, in which we deploy and evaluate new treatment methods or new applications of existing methods in a small setting. This is the only way to advance science and its applicability in healthcare. For example, neuroCare Nederland was the first clinical practice in Europe to apply rTMS to depression and coercion. In the meantime, we have successfully treated hundreds of people.


Location

In the centre of Nijmegen you can find the branch of neuroCare. Easily accessible by car and public transport.

Public Transport

The Bijleveldsingel is a 12-minute walk from Nijmegen-Centraal station. Buses run from the station. For current information, please visit the website of the carrier.

Parking

You can park in front of the door. For the parking places along the street there is the possibility to park by the hour. For parking on the large parking lot ‘Wedren’ only day tickets are available.


neuroCare staat voor gepersonaliseerde behandeling in de GGZ sinds 2001. Met onze innovatieve visie op diagnostiek en behandeling bieden we effectieve geestelijke gezondheidszorg op maat.

www.neurocaregroup.nl

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