Privacy Statement neuroCare Group Netherlands BV



neuroCare Group Netherlands bv, established in Nijmegen and registered with the Chamber of Commerce under number 09166702, attaches importance to the protection of personal data. This privacy statement explains how neuroCare Group Netherlands bv handles information about an identified or identifiable natural person, as referred to in the General Data Protection Regulation (Avg).

Application

This privacy statement applies to the following categories of natural persons for whom neuroCare Group Netherlands bv processes personal data:

  1. (potential) patients;
  2. visitors to the practice of neuroCare Group Netherlands bv;
  3. visitors to neurocaregroup.com
  4. participants in meetings of neuroCare Group Netherlands bv;
  5. Applicants;
  6. all other persons who contact neuroCare Group Netherlands bv or whose personal data are processed by neuroCare Group Netherlands bv, with the exception of its employees.

Processing of personal data

neuroCare Group Netherlands bv processes personal data that:

  1. a data subject has personally (during a meeting or meeting), by telephone, or digitally (via e-mail or web forms on the website) provided, such as contact details or other personal data;
  2. are requested, with the consent of the person concerned, from other counsellors or referrers;
  3. generated during a visit of a person concerned to the website of neuroCare Group Netherlands bv, such as the IP address, the surfing behaviour on the website (such as information about the first visit, previous visit and current visit, the pages viewed and the way in which the website is navigated) and on which parts of it the person concerned clicks;

Purposes of processing

neuroCare Group Netherlands bv processes personal data for the following purposes:

  1. The execution of a medical treatment agreement and the invoice for activities performed;
    maintaining contact, by invitations to meetings and information that a person concerned has asked for himself;
  2. Improving the practice website www.neurocaregroup.com
  3. keeping user statistics up to date. User statistics of the website provide information about the number of visitors, the duration of the visit, which parts of the website are viewed and the click behaviour. These are generic reports that cannot be traced back to
  4. individual visitors;
  5. monitoring access to practice and protecting confidential data.

Legal basis

neuroCare Group Netherlands bv processes personal data on the basis of one of the following legal grounds:

  1. consent of the person concerned. This consent can be revoked at any time, without prejudice to the lawfulness of the processing on the basis of the consent prior to revocation;
  2. execution of – or with a view to concluding a medical treatment agreement, including the declaration to third parties, such as the health insurance company, etc.;
  3. A legal obligation, such as the obligation to keep a medical file or to register the BSN;
  4. a legitimate interest, such as the use of contact details for inviting people to a meeting.

Processors

For the processing of personal data, neuroCare Group Netherlands bv may call in service providers (processors) who process personal data exclusively in accordance with the instructions of neuroCare Group Netherlands bv. neuroCare Group Netherlands bv enters into a processing agreement with processors that meets the requirements set by the General Data Protection Ordinance (Avg).

Sharing personal data with third parties

neuroCare Group Netherlands bv shares personal data with third parties if this has been designated in the context of the treatment (e.g. a referral) or if this is necessary to comply with a legal obligation. neuroCare Group Netherlands bv does not share personal data with third parties for commercial purposes, unless meetings are organised together with another organisation. In that case, only necessary contact details will be shared.

Transfer outside the EEA

In principle, neuroCare Group Netherlands bv does not pass on personal data to countries outside the European Economic Area (EEA). Should this nevertheless be necessary, neuroCare Group Netherlands bv will ensure that the transfer only takes place if the European Commission has indicated that the country in question offers an adequate level of protection or if there are appropriate safeguards within the meaning of the General Data Protection Regulation (DPA).

Retention of data

neuroCare Group Netherlands bv does not retain personal data any longer than necessary. neuroCare Group Netherlands bv uses the following retention periods in principle:

  1. medical data: at least 15 years after the end of the treatment agreement;
  2. (financial) administrative data: 7 years after registration of the data;
  3. data of employees and freelancers, other than (financial) administrative data: 5 years after resignation or after the end of the assignment agreement;
  4. Applicants’ details: 6 months after completion of the application process;
  5. visitors to the website: 5 years after the last visit to the website, unless an objection is made earlier, in which case the website will be destroyed.

Changes to the privacy statement

neuroCare Group Netherlands bv can change this privacy statement at any time. An up-to-date version of the privacy statement is published on the website of neuroCare Group Netherlands bv. It is wise to consult this privacy statement regularly, so that you are aware of any changes.

Rights, questions and complaints

You have the right to request neuroCare Group Netherlands bv to view, rectify, delete, transfer, limit the processing and object to the processing. You can contact neuroCare Group Netherlands bv about this by sending an e-mail message to secretariaat@neurocaregroup.com

If you have any questions or complaints about the way in which neuroCare Group Netherlands bv processes personal data, you can also contact neuroCare Group Netherlands bv by sending an e-mail message to secretariaat@neurocaregroup.com. We try to solve a complaint to your satisfaction. If this does not work, you can contact the Authority for Personal Data (AP).


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